FAQ

1. How long do i need to wait to receive my order?

Due To Large Volume Of Orders Average Shipping Time Is Between 1-2 weeks

2. How is the delivery process?

     

    • Once the order has been dispatched, a tracking code will be sent to your registered email address.
    • Courier will contact you to your telephone number to confirm delivery time.
    • Package will be delivered at the arranged time and a signature will be required upon receipt of goods
    • If the delivery is not possible (customer don't answer phone, not available, ecc), then the courier will attempt twice again in the following days before returning the goods to our team.

    3. How do I exchange the product?

    To return or exchange an item is very easy, please refer to our Returns & Exchanges page for more info.